# Outstanding Issue

**URL:** https://gpdsupport.com/c/outstanding-issue/5.md

[Latest](https://gpdsupport.com/latest.md) · [Categories](https://gpdsupport.com/categories.md) · [Tags](https://gpdsupport.com/tags.md)

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## [About the Outstanding Issue category](https://gpdsupport.com/t/about-the-outstanding-issue-category/30)

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**Author:** [@petem](https://gpdsupport.com/u/petem)\
**Replies:** 0

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This category is for either known issues confirmed by GPD, for example Sticking Keys issue or Screen problems with cables etc. It is also used by admins or moderators for other issues that appear to be affecting a number…

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## [Blank Screen After System Wakes Up From Sleep/ When lid is opened](https://gpdsupport.com/t/blank-screen-after-system-wakes-up-from-sleep-when-lid-is-opened/168)

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**Author:** [@aravind](https://gpdsupport.com/u/aravind)\
**Replies:** 40\
**Last updated:** [September 2, 2024, 8:59pm UTC](https://gpdsupport.com/t/blank-screen-after-system-wakes-up-from-sleep-when-lid-is-opened/168 "2024-09-02T20:59:46Z")

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I am facing a weird screen related problem. The display does not wake up from sleep, when the lid is opened after a prolonged sleep period. By this I mean that the display is completely blank and I do not see any vertica…

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## [Win4 2023 black spots lcd](https://gpdsupport.com/t/win4-2023-black-spots-lcd/827)

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**Author:** [@bm16ton](https://gpdsupport.com/u/bm16ton)\
**Replies:** 0\
**Last updated:** [July 4, 2024, 12:51am UTC](https://gpdsupport.com/t/win4-2023-black-spots-lcd/827 "2024-07-04T00:51:55Z")

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So on the first received win4 64gb 4tb, and immediately upon going into bios, when os starts, and random other times, The right hand side usually starting in one of 3 places roughly 25percent from top, middle, 25percent …

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## [\[FAN ISSUE\] Fan always on](https://gpdsupport.com/t/fan-issue-fan-always-on/107)

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**Author:** [@rscott13](https://gpdsupport.com/u/rscott13)\
**Replies:** 105\
**Last updated:** [May 19, 2024, 2:40pm UTC](https://gpdsupport.com/t/fan-issue-fan-always-on/107 "2024-05-19T14:40:28Z")

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Received my GPD P2 Max on Friday, setup went well and no BSODs observed. One thing though: the fan is always on, even when process manager shows 2% utilization and CPU clock is at 1.1 GHz. Have other people noticed this?…

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## [GPD P2 Max 2022 - Linux Firmware, Drivers](https://gpdsupport.com/t/gpd-p2-max-2022-linux-firmware-drivers/652)

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**Author:** [@SovereignMind](https://gpdsupport.com/u/SovereignMind)\
**Replies:** 3\
**Last updated:** [January 24, 2023, 9:43pm UTC](https://gpdsupport.com/t/gpd-p2-max-2022-linux-firmware-drivers/652 "2023-01-24T21:43:58Z")

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Hi, I have bought a P2 Max 2022, it has been upgraded to Windows 11 and is dual booting with Linux Mint but the drivers for Linux dont seem to be released or working, there is no wireless or sound. Or when are you expec…

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## [Backlight flickering](https://gpdsupport.com/t/backlight-flickering/399)

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**Author:** [@groundloop](https://gpdsupport.com/u/groundloop)\
**Replies:** 34\
**Last updated:** [April 27, 2022, 3:43am UTC](https://gpdsupport.com/t/backlight-flickering/399 "2022-04-27T03:43:15Z")

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My p2 max screen backlight started to flicker today. Note: it must be a hardware issue, the problem is visible in both windows and linux. Hints?

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## [Touchscreen Issue Resolved](https://gpdsupport.com/t/touchscreen-issue-resolved/132)

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**Author:** [@petem](https://gpdsupport.com/u/petem)\
**Replies:** 84\
**Last updated:** [March 22, 2022, 6:45am UTC](https://gpdsupport.com/t/touchscreen-issue-resolved/132 "2022-03-22T06:45:57Z")

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Hi, I’ve been aware that the touchscreen was not working on Linux OS for some time. PeterCxy has announced a fix to this and it is available here: GitHub - PeterCxy/gpd\_p2\_max\_acpi: Deprecated, use https://github.com/P…

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## [Issue with Touch Screen And Fresh Boot](https://gpdsupport.com/t/issue-with-touch-screen-and-fresh-boot/518)

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**Author:** [@erezd](https://gpdsupport.com/u/erezd)\
**Replies:** 0\
**Last updated:** [June 30, 2020, 5:17pm UTC](https://gpdsupport.com/t/issue-with-touch-screen-and-fresh-boot/518 "2020-06-30T17:17:34Z")

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so i had my unit fixed a while back. and lately i got an annoying isue when i touch the screen with my finger. it sometimes crazy all over like i am touching the screen with all 10. i tried reinstalling the touch driv…

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## [Charging Icon Intermittently stops charging (see video)](https://gpdsupport.com/t/charging-icon-intermittently-stops-charging-see-video/200)

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**Author:** [@petem](https://gpdsupport.com/u/petem)\
**Replies:** 5\
**Last updated:** [December 18, 2019, 2:16am UTC](https://gpdsupport.com/t/charging-icon-intermittently-stops-charging-see-video/200 "2019-12-18T02:16:45Z")

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FROM IGG: Jeff Tang I’ve been using it for about a week or so and all seems well. However now the charging icon keeps turning on and off in Windows. I’m using the adapter and cable that you have supplied with the P2 M…

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## [\[SCREEN ISSUE\] half of screen is on a different color/brightness](https://gpdsupport.com/t/screen-issue-half-of-screen-is-on-a-different-color-brightness/126)

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**Author:** [@cnobre](https://gpdsupport.com/u/cnobre)\
**Replies:** 27\
**Last updated:** [December 13, 2019, 5:24pm UTC](https://gpdsupport.com/t/screen-issue-half-of-screen-is-on-a-different-color-brightness/126 "2019-12-13T17:24:14Z")

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First of all - I appreciate all the response I am getting from GPD. I know they are overwhelmed and I am surprised and happy that they are still able to reply. About the issue - It is more noticeable on videos and on d…

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## [Bitdefender Antivirus is detecting malicious items in P2\_P2MAX-OS-RS6-20190929-user.zip](https://gpdsupport.com/t/bitdefender-antivirus-is-detecting-malicious-items-in-p2-p2max-os-rs6-20190929-user-zip/411)

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**Author:** [@aravind](https://gpdsupport.com/u/aravind)\
**Replies:** 0\
**Last updated:** [October 26, 2019, 10:34am UTC](https://gpdsupport.com/t/bitdefender-antivirus-is-detecting-malicious-items-in-p2-p2max-os-rs6-20190929-user-zip/411 "2019-10-26T10:34:54Z")

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My Bitdefender Antivirus is detecting malicious items in P2\_P2MAX-OS-RS6-20190929-user.zip when the package is unzipped. Especially under the TEST\_TOOLS folder. Is anyone else facing this issue. However I went ahead and…

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## [Touchpad Scroll Speed problem](https://gpdsupport.com/t/touchpad-scroll-speed-problem/164)

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**Author:** [@petem](https://gpdsupport.com/u/petem)\
**Replies:** 19\
**Last updated:** [October 4, 2019, 2:07am UTC](https://gpdsupport.com/t/touchpad-scroll-speed-problem/164 "2019-10-04T02:07:06Z")

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This is a placer for any details which may come back from the Other Linux thread about scroll speed of touchpad. @joshwiththegoodhair and @jasper have been looking into this issue. More to follow in due course. Thanks

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## [\[TOUCHPAD ISSUE\] Left Click Problem](https://gpdsupport.com/t/touchpad-issue-left-click-problem/13)

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**Author:** [@petem](https://gpdsupport.com/u/petem)\
**Replies:** 12\
**Last updated:** [September 20, 2019, 7:48pm UTC](https://gpdsupport.com/t/touchpad-issue-left-click-problem/13 "2019-09-20T19:48:33Z")

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Please let us know here what is happening.

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## [\[LINUX\] Fingerprint Scanner Not Working](https://gpdsupport.com/t/linux-fingerprint-scanner-not-working/296)

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**Author:** [@sull1v47v](https://gpdsupport.com/u/sull1v47v)\
**Replies:** 3\
**Last updated:** [September 20, 2019, 9:01am UTC](https://gpdsupport.com/t/linux-fingerprint-scanner-not-working/296 "2019-09-20T09:01:30Z")

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## [\[SCREEN ISSUE\] Vertical / Horizontal lines on screen / screen fades out](https://gpdsupport.com/t/screen-issue-vertical-horizontal-lines-on-screen-screen-fades-out/97)

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**Author:** [@h\_amak](https://gpdsupport.com/u/h_amak)\
**Replies:** 48\
**Last updated:** [September 17, 2019, 1:28pm UTC](https://gpdsupport.com/t/screen-issue-vertical-horizontal-lines-on-screen-screen-fades-out/97 "2019-09-17T13:28:07Z")

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I have the following screen issues with my GPD max 2 that I have received yesterday. I have upgraded the BIOS today and nothing has changed, same issues coming over and over. 1- white horizontal lines appearing on the s…

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## [Topic to track returns issue / customs issues / shipping reinbursements issues](https://gpdsupport.com/t/topic-to-track-returns-issue-customs-issues-shipping-reinbursements-issues/195)

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**Author:** [@petem](https://gpdsupport.com/u/petem)\
**Replies:** 17\
**Last updated:** [September 6, 2019, 12:54pm UTC](https://gpdsupport.com/t/topic-to-track-returns-issue-customs-issues-shipping-reinbursements-issues/195 "2019-09-06T12:54:05Z")

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This topic has been created to track any returns issues either with GPD, customs or with GPD not reimbursing shipping / freight costs. GPD will NOT accept express or expedited shipping / freight under any circumstance…

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## [Windows and Ubuntu Mate 19.04 have delay from connecting charger to actually showing charging](https://gpdsupport.com/t/windows-and-ubuntu-mate-19-04-have-delay-from-connecting-charger-to-actually-showing-charging/186)

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**Author:** [@petem](https://gpdsupport.com/u/petem)\
**Replies:** 2\
**Last updated:** [September 2, 2019, 5:57am UTC](https://gpdsupport.com/t/windows-and-ubuntu-mate-19-04-have-delay-from-connecting-charger-to-actually-showing-charging/186 "2019-09-02T05:57:54Z")

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Hi, I’m documenting this here as it does seem to be too much of a delay especially in Ubuntu Mate 19.04. Maybe this is normal? I’m not sure? FROM IGG stephen ong One more issue(?) i found. When i plugged in the sup…
