# Resolved Support Request **URL:** https://gpdsupport.com/c/resolved-support-request/13.md [Latest](https://gpdsupport.com/latest.md) · [Categories](https://gpdsupport.com/categories.md) · [Tags](https://gpdsupport.com/tags.md) --- ## [About the Resolved Support Request category](https://gpdsupport.com/t/about-the-resolved-support-request-category/218)
**Author:** [@petem](https://gpdsupport.com/u/petem)\ **Replies:** 0
A category used once a Support/Help Request has been either resolved or if not heard back from the user who raised it after reaching out to them a couple of times. --- ## [\[SOLVED\] Please upload anywhere .bin / .rom (binary image of firmware for GPD MicroPC about overheating fixing)](https://gpdsupport.com/t/solved-please-upload-anywhere-bin-rom-binary-image-of-firmware-for-gpd-micropc-about-overheating-fixing/476)
**Author:** [@samjam](https://gpdsupport.com/u/samjam)\ **Replies:** 11\ **Last updated:** [February 9, 2020, 1:04pm UTC](https://gpdsupport.com/t/solved-please-upload-anywhere-bin-rom-binary-image-of-firmware-for-gpd-micropc-about-overheating-fixing/476 "2020-02-09T13:04:48Z")
Hi guys! I recently bought GPD MicroPC, but it has infinite fan working and overheating even in BIOS menu (I’m afraid to turn off fan by hardware switch, it may burns chipset) I found (at official site) special firmware… --- ## [Upload an SHA or MD5 (any checksum of firmwares on official site!)](https://gpdsupport.com/t/upload-an-sha-or-md5-any-checksum-of-firmwares-on-official-site/478)
**Author:** [@samjam](https://gpdsupport.com/u/samjam)\ **Replies:** 1\ **Last updated:** [February 4, 2020, 4:00pm UTC](https://gpdsupport.com/t/upload-an-sha-or-md5-any-checksum-of-firmwares-on-official-site/478 "2020-02-04T16:00:45Z")
Hi guys! Could you upload or publish there SHA or MD5 (or other you prefer) checksums of downloadable files from gpd.hk/download (especially for firmwares archive or binary files particulary). --- ## [Update bios with ubuntu](https://gpdsupport.com/t/update-bios-with-ubuntu/382)
**Author:** [@Martin](https://gpdsupport.com/u/Martin)\ **Replies:** 5\ **Last updated:** [October 13, 2019, 8:37pm UTC](https://gpdsupport.com/t/update-bios-with-ubuntu/382 "2019-10-13T20:37:53Z")
it is great that some issues with ubuntu have been solved with the new bios, but how can i update the bios in ubuntu? I have tried free dos, efi shell, virtual box, wine, all without success. It is also not possible to e… --- ## [No indicator LED](https://gpdsupport.com/t/no-indicator-led/346)
**Author:** [@groundloop](https://gpdsupport.com/u/groundloop)\ **Replies:** 3\ **Last updated:** [September 27, 2019, 1:52am UTC](https://gpdsupport.com/t/no-indicator-led/346 "2019-09-27T01:52:23Z")
P2max is working and charging ok, but I see no indicator LED. No led when powered up, no led when charging. I received the machine yesterday with BIOS 0.21 then updated to BIOS 0.24. I have never seen the indicator lit s… --- ## [\[solved\] Touchpad problem (swapped axes) after apply Keyboard and TouchPad upgrade program](https://gpdsupport.com/t/solved-touchpad-problem-swapped-axes-after-apply-keyboard-and-touchpad-upgrade-program/314)
**Author:** [@drak](https://gpdsupport.com/u/drak)\ **Replies:** 6\ **Last updated:** [September 19, 2019, 10:09pm UTC](https://gpdsupport.com/t/solved-touchpad-problem-swapped-axes-after-apply-keyboard-and-touchpad-upgrade-program/314 "2019-09-19T22:09:43Z")
After running the update program ( https://www.indiegogo.com/projects/gpd-p2-max-the-world-s-smallest-ultrabook/x/9347519#/updates/23 ) , the GPD keyboard and touchpad stopped working. (using external via USB) After res… --- ## [HWiNFO64 and TotalPower sensor?](https://gpdsupport.com/t/hwinfo64-and-totalpower-sensor/187)
**Author:** [@petem](https://gpdsupport.com/u/petem)\ **Replies:** 8\ **Last updated:** [September 15, 2019, 6:29am UTC](https://gpdsupport.com/t/hwinfo64-and-totalpower-sensor/187 "2019-09-15T06:29:33Z")
Hi, Can anyone tell me how to get the “TotalPower” sensor in HWiNFO64 that Phawx shows here: I don’t have it I only get “Total System Power” under CPU heading which despite its name is not the TotalPower cumulativel… --- ## [Windows C: drive almost full](https://gpdsupport.com/t/windows-c-drive-almost-full/265)
**Author:** [@whkim](https://gpdsupport.com/u/whkim)\ **Replies:** 8\ **Last updated:** [September 10, 2019, 8:35am UTC](https://gpdsupport.com/t/windows-c-drive-almost-full/265 "2019-09-10T08:35:06Z")
My GPD P2 Max seems to be running well. One issue I’ve noticed is that all my data (Users folder, Program files, etc) are getting stored on the Windows C: drive. Meanwhile, the D: drive, Local Disk, has nothing on it. Th… --- ## [Touchscreen stopped working after 0.21 bios upgrade](https://gpdsupport.com/t/touchscreen-stopped-working-after-0-21-bios-upgrade/174)
**Author:** [@Wicky](https://gpdsupport.com/u/Wicky)\ **Replies:** 11\ **Last updated:** [September 4, 2019, 2:44pm UTC](https://gpdsupport.com/t/touchscreen-stopped-working-after-0-21-bios-upgrade/174 "2019-09-04T14:44:47Z")
After upgraded P2MAX.0.21-afu (BIOS) firmware, the touch screen won’t work :frowning: ! Please help! --- ## [UEFI EFI Shell: Cannot read from file - 800000000000001F](https://gpdsupport.com/t/uefi-efi-shell-cannot-read-from-file-800000000000001f/222)
**Author:** [@petem](https://gpdsupport.com/u/petem)\ **Replies:** 29\ **Last updated:** [September 3, 2019, 5:04pm UTC](https://gpdsupport.com/t/uefi-efi-shell-cannot-read-from-file-800000000000001f/222 "2019-09-03T17:04:38Z")
I encountered an issue with Flashing the bios from usb pen. It turned out to actually not be related to the method of flashing with usb but rather than during the process I had dumped some files in the root of the facto… --- ## [Account locked when boot into windows](https://gpdsupport.com/t/account-locked-when-boot-into-windows/178)
**Author:** [@Ion23](https://gpdsupport.com/u/Ion23)\ **Replies:** 8\ **Last updated:** [September 2, 2019, 11:35am UTC](https://gpdsupport.com/t/account-locked-when-boot-into-windows/178 "2019-09-02T11:35:29Z")
When i received my device, it is account locked and it seems like my windows is not activated. --- ## [Repeatedly pressing Power button to post](https://gpdsupport.com/t/repeatedly-pressing-power-button-to-post/123)
**Author:** [@petem](https://gpdsupport.com/u/petem)\ **Replies:** 6\ **Last updated:** [August 31, 2019, 6:00am UTC](https://gpdsupport.com/t/repeatedly-pressing-power-button-to-post/123 "2019-08-31T06:00:04Z")
Hi, We have a report that the power key is needing to be pressed repeatedly to turn the device on. UPDATE: GPD Official advice is when turning laptop on from cold boot press and hold power but for 1-2 seconds and rele… --- ## [Initial preloaded Windows Setup hangs](https://gpdsupport.com/t/initial-preloaded-windows-setup-hangs/158)
**Author:** [@petem](https://gpdsupport.com/u/petem)\ **Replies:** 3\ **Last updated:** [August 30, 2019, 12:14pm UTC](https://gpdsupport.com/t/initial-preloaded-windows-setup-hangs/158 "2019-08-30T12:14:25Z")
Hi, I have just received the device. Caveat although I was preciously qualified Microsoft Certified Engineer I have not used Microsoft in nearly ten years except to help friends who have had issues. But never any desir… --- ## [Keyboard and Touchpad stopped responding](https://gpdsupport.com/t/keyboard-and-touchpad-stopped-responding/29)
**Author:** [@petem](https://gpdsupport.com/u/petem)\ **Replies:** 6\ **Last updated:** [August 29, 2019, 9:35am UTC](https://gpdsupport.com/t/keyboard-and-touchpad-stopped-responding/29 "2019-08-29T09:35:57Z")
Hi, This thread was started to investigate keyboard and touchpad not responding issue reported.