# Keyboard and Touchpad stopped responding

**URL:** https://gpdsupport.com/t/keyboard-and-touchpad-stopped-responding/29
**Category:** Resolved Support Request
**Tags:** fault, p2max
**Created:** [August 25, 2019, 12:51am UTC](https://gpdsupport.com/t/keyboard-and-touchpad-stopped-responding/29 "2019-08-25T00:51:24Z")
**Posts on this page:** 1
**Showing post:** 5

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### Author: ![petem](https://gpdsupport.com/letter_avatar_proxy/v4/letter/p/9e8a1a/32.png) [@petem](https://gpdsupport.com/u/petem)
#### Post date: [August 28, 2019, 11:12am UTC](https://gpdsupport.com/t/keyboard-and-touchpad-stopped-responding/29/5 "2019-08-28T11:12:11Z")

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@ash

この場合、クリーンな新規インストールを実行し、GPDが提供する最新のドライバーを使用することを強くお勧めします。 クリーンインストール後、BIOSを最新バージョンにフラッシュし、これが役立つかどうかを確認します。

最新のBIOSバージョンの手順については、gpdsupport.comをご覧ください。 cmosの損傷を避けるため、指示を注意深くお読みください。

どうもありがとうございました

English Translation

In this case, it is strongly recommended that you perform a clean new installation and use the latest drivers provided by GPD. After a clean installation, flash the BIOS to the latest version and see if this helps.

Visit [GPD P2 Max - [FIRMWARE] BIOS version 0.21 released - Modified fan strategy to reduce noise](https://gpdsupport.com/t/gpd-p2-max-firmware-bios-version-0-21-released-modified-fan-strategy-to-reduce-noise/136/2) for the latest BIOS version instructions. Please read the instructions carefully to avoid damaging the cmos.

Thank you very much

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_[View the full topic](https://gpdsupport.com/t/keyboard-and-touchpad-stopped-responding/29)._