@Yuho thanks for showing the problem. Please point gpd to those videos I believe that has to be hardware failure especially as your having the same delay / issue in bios menus.
@nev3rmi - were you experiencing the exact same issue as what @yuho shows in the videos?
Sorry you’ve got this problem and I hope GPD agree a replacement for you.
Please keep us update with the progress.
I posted about this issue on indiegogo site and they replied as follows.
You send an email to email@example.com. Send the machine back, because there is no similar problem in China, we have no way to verify what the problem is.
I have sent an email and waiting their reply.
Thank admin for creating this support site.
This site is very helpful.
Yes I am. But I cannot send it back through DHL…
Can you send via normal post office and obtain a certificate of postage or appropriate insurance.
Kendyz has promised to provide upto 30 USD for freight.
Look like it real difficult to send over the normal post especially in VN