Keyboard and mouse doesnt work when turn on the PCMax

Support & Help Requests
2

Hi @nev3rmi

We have heard this issue happen before for one other customer.
The fix was as follows:

  1. Create a Bootable USB flash drive by using Microsoft Media Creation Tool see here: https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html#option1
  2. Download Windows Drivers for p2 max from GPD site here and put on another different USB drive:
    GPD-All-WIN10_X64_drivers_V2.zip - Google Drive
  3. Install Windows fresh

I hope this solves your issue as it did for the person below.

NB: Also if your thinking of updating the bios I would avoid BIOS update 0.23 for now as I don’t think its good. I think 0.21 or 0.22 was better and I’m advised today by someone far more technical than me that its currently not possible to downgrade the bios.

Thanks.