Hi @S_J thanks for posting and apologies but I’ve decided to redact the shipping details from the template post for reasons given. GPD voluntarily provided it to me last week before I took receipt of the device in lieu of this support forum being setup incase community users required it but I agreed that first instance should be through Kendyz.
The promise of reimbursements appear to have been mentioned privately using PayPal and also announced publically that upto 30 USD have been promised on IGG comments so long as you send normal post service not expedited or express.
We discuss it here in brief and also mention your template on the below thread.